Frequently Asked Questions
We’ve put together answers to the most common questions about booking with us, our resorts, and the perks you can enjoy. If you don’t see what you’re looking for, feel free to contact us — we’re happy to help!
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Do I need to have a resort membership to book through you?
No. You don’t need to purchase or hold a membership yourself. We use our resort membership to coordinate bookings and secure perks on your behalf, giving you access to benefits that are normally reserved for members.
- How do I make a booking?
- Can I book online directly through your website?
- Are there any additional fees?
- What perks or benefits do I receive?
- How does the personal concierge work?
- Can I change my travel dates after booking?
- How far in advance should I book?
- Are your services suitable for families?
- Who do I contact if I have questions during my stay?
VIP Vacations offers a flexible, all-inclusive resort membership that provides seamless access to premium properties for families and professionals. The experience delivers luxury, transparency, and convenience without rigid packages, with destinations across Mexico, Punta Cana, Spain, the United States, and Canada.